Shipping policy

Shipping costs: Shipping will be calculated at checkout. Within Germany is 3.50€ for a value of goods under 40€. From a value of goods of 40€ the shipping within Germany is free.

Shipping time: The shipping time for standard shipping within Germany is usually 1-2 days from goods issue. The delivery times are only approximate and are therefore not binding. We are always striving to process your order within 48 hours and to ship them. On weekends or local holidays we do not ship orders.

If you would like to cancel your order, please contact us within 24 hours at our support email: info@porthy.com.

Return: Before you return the ordered item, please familiarize yourself with our cancellation policy. The shipping costs for the return you must bear in this case. These amount to 3,50€. The return is very easy to handle via our returns portal. Returns are currently only possible with the service providers UPS and DPD.